Security

Eon continues to maintain its SOC 2 Type II certification year over year. A SOC 2 Type II to securely manage data and protect the privacy of all clients and their patients. The attestation provides evidence of Eon’s commitment to deliver high quality healthcare services to clients and demonstrates the internal controls and processes in place to protect healthcare data.

Eon is both Health Insurance Portability and Accountability Act (“HIPAA”) and Health Information Technology for Economic and Clinical Health Act (the “HITECH” Act) compliant.

EHR/EMR Compatibility

Eon is EHR agnostic and interoperable with all EMRs. Eon can integrate into any complex hospital IT environment because of the flexibility of the Eon tech stack. Eon will not require your EHR team to build a spec. Instead, Eon will work with your IT team to determine your preferred method of data transfer and the Eon team will create a build configuration based on that.

Hardware

Eon is a cloud-based solution that requires no new hardware or on-premise maintenance at the client facility.

Software Update

Eon continually iterates to add new functionality and features to the EPM platform. All updates are seamlessly rolled out on a monthly or bi-monthly basis and are always free of charge.

Clients will be notified of updates via a release note that provides details about the update and explains when it is scheduled to be rolled out.

For institutions with stringent change control, Eon always adheres to the preferred timeline and will work with the change control officer prior to any new release.

Tech Stack

Eon EPM is not just a dashboard for viewing patients. Eon has created the most sophisticated backend technology with complex middleware that allows EPM to process millions of messages a day, identify and parse actionable data, and present it in an easy to use dashboard.

Universal Translation

EHR/EMR vendors have created an interoperability nightmare by not creating a universal data codebook that allows disparate systems to communicate with each. Eon has solved this problem by universally translating all clients data into a universal language and having a master Eon Data Codebook. This allows hospital systems with multiple and complex IT infrastructure to communicate in a way never before possible.

SSO

Eon offers Single Sign-On authentication.

Active Directory

Eon offers Active Directory identity provider integration.

Multi-Factor Authentication

Eon offers Multi-Factor Authentication functionality.

Web Access

Eon EPM is easily accessible through Chrome or Firefox on any client’s desktop machine.

Multi-Site Deployment

Eon offers multi-site deployment for hospital systems and IDNs with multiple facilities. This includes hospitals with disparate EHR, RIS, and PACS systems. Eon Universally Translates all data codebooks into the Eon Data Codebook so hospitals with previously siloed data can now be combined.

Multi-Campus Roll-Up Reporting

Eon allows for multi-campus reporting, data aggregation, and standardization of workflows for hospital systems and IDNs with multiple facilities.

Unlimited Users

Eon allows unlimited user access to the application without any additional cost.

Unlimited Patients

Eon allows management of unlimited patients within the application.

Application Uptime

Eon offers 98% uptime for the application.

Letters

The Eon EPM platform allows end users to set up unlimited custom letters that can be pre-populated with patients’ information to be sent to providers and patients. The letters are easily batched for mail, fax, or email with a single click.

Eon offers an automated letter generation and mail service that can be added to any EPM subscription. The Eon letter service prints, stuffs, posts, and mails all necessary letters without a human ever seeing the letter in a HIPAA compliant platform.

Reminders

Eon’s proprietary Follow-Up Listener creates dedicated worklists that communicate when patients have scheduled orders, missed exams, reminders, and new alerts.

Utilizing Eon’s complex middleware, Eon is constantly listening for pertinent follow up exams to occur, as well as messages signaling certain exams have been scheduled. The Eon Listener greatly reduces FTE time spent tracking patients and ensures patient capture for downstream revenue impact and clinical outcome impact.

LCSR Submission

Eon’s advanced data submission software automatically audits and submits required patient information to the NRDR’s Lung Cancer Screening Registry (LCSR), RedCap, CMD, IELCAP, and other clinical registries with one click.

Historical Patient Backload

A successful early detection lung cancer program requires historical patients to be included. Eon imports and audits previous LCS registry submissions, performs a data debt analysis, and works with each facility to enrich each record. Eon re-submits all updated patient records to ensure 100% registry compliance.

Implementation Timeline

Eon implements at record speed. Other vendors spend months, even years, trying to understand complex IT environments, requesting expensive custom specs, and struggling to extra data. Eon has best in class implementations and has been told Eon is the most technically savvy vendor some hospitals systems have ever worked with. In just 7 days, facilities can be fully up and running with Eon’s best in class life saving technology.

Client Support

Eon provides best-in-class client service and ongoing support. A qualified Eon representative will respond within two minutes of receiving any issue or question during regular business hours. Eon triages all support based on tiered levels and Eon clients can expect an expeditious resolution.